more-in The 12th national conference of General Insurance (GI) Employees’ All Indian Association, to be held here between February 15 and 17 will see discussions to chalk out the road map ahead to get its long-pending demands met. Discussions at the conference would revolve around the Centre’s disinvestment plans, outsourcing and recruitment policies and the need to revert back to the old pension scheme instead of sticking to the new pension plan, said All India Trade Union Congress President (AITUC), Telangana State unit, T. Narasimhan and the President and Secretary of the GI Employees Union (South Zone), P.V. Ravi and M. Shivashankar, respectively. The conference would see the participation of CMD of the National Insurance Company, K. Sanath Kumar as chief guest, with AITUC General Secretary Gurudas Dasgupta and AITUC Secretary Amarjeet Kaur, the union leaders said. At a press conference here on Friday, the union leaders said taht the conference was being held at a crucial juncture, when following the Centre’s decision to disinvest shares of public sector GI companies, officials were in the process of listing the companies’ shares at the Stock Exchange. The conference would also see discussions on the outsourcing and recruitment policies of the GI companies. Another subject that would come under the spotlight would be improvement in customer service through full computerisation, a matter that the association had agreed to, in the year 1993. While automation was fully going on, the software introduced in the name of core insurance was not coping up to service customers, they said.

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