With OSS – just because you can doesn’t mean you should!

My favourite OSS saying – “Just because you can, doesn’t mean you should.”OSS are amazing things. But if the same problem were also looked at from business and/or operational perspectives, would it make sense for our OSS to solve it? Other examples are when we use the OSS to solve a problem by expensive customisation / integration when manual processes can do the job more cash efficiently. In many cases, we have looked at a problem from a technical perspective and determined that our OSS can (and did) solve it. I like to claim that OSS / BSS are the puppet masters of any significant network operator because they assist in every corner of the business.

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